Last updated: August 24, 2025
Welcome to Agrawal Grocery (hereafter referred to as “we,” “our,” or “the store”). By using our website agrawalgrocery.store (“the site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Use of Our Website
- You must be at least 18 years old or use our services under the supervision of a parent/guardian.
- You agree not to misuse our website by introducing viruses, malware, or harmful content.
- We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
2. Products and Pricing
- All products listed on our website are subject to availability.
- We strive to provide accurate product descriptions, images, and pricing, but errors may occur. In such cases, we reserve the right to correct them.
- Prices may change without prior notice.
3. Orders and Payments
- Placing an order on our website constitutes an offer to purchase.
- Orders will be confirmed only after successful payment (where applicable).
- We reserve the right to cancel or refuse any order in case of suspected fraud or stock unavailability.
4. Delivery and Shipping
- We aim to deliver orders within the estimated time frame, but delays may occur due to unforeseen circumstances.
- Risk of loss and ownership for items pass to you upon delivery.
5. Returns and Refunds
- Returns are accepted only if the product is damaged, defective, or incorrect.
- Requests for return/refund must be made within 48 hours of delivery.
- Perishable items (like fresh produce) are not eligible for return unless received in damaged condition.
6. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our total liability shall not exceed the amount paid for the product in question.
7. Privacy Policy
- Your personal information is kept confidential and used only for order processing, delivery, and communication.
- For more details, please refer to our Privacy Policy.
8. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website after changes indicates your acceptance of the updated terms.
9. Contact Us
For any questions or concerns about these Terms & Conditions, please contact us:
📞 Phone: +91 80586 96788
📧 Email: contact@agrawalgrocery.store
🌐 Website: www.agrawalgrocery.store